Question 1

What is eAI by TreeDots?

Accepted Answer

eAI by TreeDots is an AI business automation platform built for distributors, wholesalers, and F&B businesses. The platform includes three products: Odello (AI order management that processes WhatsApp, voice, and PDF orders into your ERP), Resyva (AI reservation management with conversational booking and capacity optimisation), and Tabbi (workflow automation for leave, claims, invoicing, and recruitment). Backed by Seeds Capital, the venture investment arm of Enterprise Singapore.

Question 2

Is eAI eligible for government grants in Singapore?

Accepted Answer

SMEs are eligible for up to 50% business grant support for the adoption of eAI Lab – Odello, a Pre-Approved Solution under the IMDA SMEs Go Digital programme. We take you through the application, and your team submits it. Eligibility is the agency's decision. Seeds Capital, the investment arm of Enterprise Singapore, is a shareholder in TreeDots, eAI's parent company.

Question 3

How does AI ordering work for food distributors?

Accepted Answer

Your customers keep ordering exactly the way they do now — sending WhatsApp messages, voice notes, or PDFs. Odello's AI reads and understands these inputs, structures them into orders, and pushes them into your ERP system. No app downloads or behaviour change required from your customers.

Question 4

What ERP systems does eAI integrate with?

Accepted Answer

eAI runs the operational side — orders, inventory, warehouse, delivery and invoicing — and integrates by API with the accounting and ERP systems you already run, including Xero, SAP, Microsoft Dynamics, Sage and Odoo. It is not an accounting system and does not replace your general ledger.

Question 5

Which industries does eAI serve?

Accepted Answer

eAI serves distributors, wholesalers, importers, exporters, manufacturers, restaurants, and F&B supply chain businesses in Singapore and Southeast Asia — including food, FMCG, gifts, packaging, and industrial supplies. Odello is built for any B2B business with high-volume WhatsApp or email ordering. Resyva is built for restaurants and F&B outlets managing reservations.

Question 6

How long does it take to set up Odello?

Accepted Answer

Basic deployment can be done in as fast as one day. Full ERP implementation with data migration, integrations, and customisations typically takes 4-8 weeks depending on complexity.

Join the next live session

Tuesdays, 11:00am Singapore time

Thursdays, 3:00pm Singapore time

None of these dates work, or you'd rather a private session?